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FAQs for Families and Older Adults

Learn more about in-home care
services on Herewith.

FAQs for Families and Older Adults

Learn more about in-home care
services on Herewith.

FAQs for Families and Older Adults

Learn more about in-home care services on Herewith.

What is Herewith?

Herewith is a direct-booking platform for in-home care services. Match with background-checked local Helpers and hire based on your care needs, schedule, and budget. No commitments, contracts, or subscriptions required.


How do I find in-home care on Herewith?

To get started, you’ll sign up and create your free account. We’ll ask a few questions about what kind of care you’re looking for, your schedule, and price range. Then you can browse verified, insured local Helpers in your area that match your needs, chat, and interview your favorites before booking.


How do I download the Herewith app?

To download our free mobile app for iPhones: visit the App Store here. Or, for Android phones, go to the Google Play Store here.


Can I choose my own Helper?

Yes, you’ll be able to browse Helpers in your area, review and interview applicants, and decide who to book. Plus, there are no contracts or commitments, so you can book for short term needs or change Helpers if you need to.


How does Herewith help save money on senior care?

With no commitments, hourly minimums, or monthly subscriptions, you’re in charge of what you want to spend. Many families save money by booking Helpers part-time and adding hours only when needed.


Are Helpers on the Herewith platform vetted?

Helpers on Herewith are 100% ID-verified and background-checked by our partner, Checkr, with local, state, and federal checks.


Are Helpers covered by insurance?

Yes, Helpers are covered by professional liability insurance while they are at work in your home. Workers’ compensation insurance is available as an add-on service if you hire your Helper as a W-2 employee.


Can I book a Helper for someone other than myself?

Yes, definitely. Many people book help on behalf of parents, spouses, or other loved ones. With live updates, transparent time tracking, and updates after each shift, it’s easy to manage care whether you live nearby or are long distance.


What kind of senior care can Helpers do?

Helpers can fulfill a variety of non-medical home help and senior care needs. Book a Helper for everyday support, like transportation, light housekeeping, meal prep, or personal caregiving and support for ADLs, respite care, post-hospital care, memory care, hospice, and more.


How much does in-home care cost on Herewith?

On Herewith, you can set your own budget for in-home care. Many families pay between $20-30 per hour, depending on skills, expertise, and local caregiving rates for your area. The hourly rate you choose includes a low 20% administrative fee, saving up to 50% over traditional agencies.


Can I use Herewith where I live?

Yes, Herewith is growing nationwide. Not seeing Helpers in your area yet? Create a Help Request so we can recruit new Helpers to meet your in-home help needs.

FAQs for Helpers

Learn about becoming a Helper on
Herewith.

FAQs for Helpers

Learn about becoming a Helper on
Herewith.

FAQs for Helpers

Learn about becoming a Helper on Herewith.

How do I find senior care jobs on Herewith?

To apply for private in-home care jobs in your area, the first step is to sign up and create your Helper profile. Share your qualifications, availability, and pay rate, and chat directly with private clients in your area.


How much can I make as a Helper?

Helpers make an average of $20-30/hour, but there are a lot of ways to make more. It depends on your skills, what kind of care services you provide, and the typical wages for caregivers where you live.


Can I set my own hours as a Helper?

You can work as much or as little as you want on Herewith by selecting which clients to work with. You can set your availability on your profile and apply to jobs that work for your schedule.


What kind of experience do I need?

The most important caregiving skills are patience, caring for others, good communication, and friendliness. Many Helpers started out by caring for their own family members or neighbors. Experience as a professional caregiver, certificates, and skills like first aid training are a bonus that can help you earn more per hour.


What kind of work do Helpers do?

Helpers offer non-medical support for seniors and adults with home care needs. Work can include household chores, such as light cleaning or meal prep, errands, transportation assistance, personal caregiving and help with ADLs, companionship, respite care, dialysis support, and more. You can apply for the jobs that work for your skills and preferences.


How do I download the Helper app?

To download our free Helper mobile app for iPhones: visit the App Store. Or, for Android phones, go to the Google Play Store.


Do I have to do a background check?

Yes, in order to get hired on the Herewith platform you’ll need to clear a background check. The good news is that it’s fast and free - takes just five minutes to fill out and usually around 24 hours to clear.


Does Herewith offer insurance for Helpers?

Yes, Helpers are covered by professional liability insurance at no cost to you.


Can I talk to clients before I accept a job?

Yes, you can message with clients on the Herewith platform through the Chat feature, allowing you to keep your contact details private. You can also meet with a video interview to discuss the job details.


Does Herewith have jobs near me?

Herewith is growing nationwide. You can filter your job search by zip code to find clients in your area.

Still need help?

Contact our Support Team at 415-506-9776,

Mon-Sat 9AM-6:30PM PST.

Or email anytime at support@herewith.com

Still need help?

Contact our Support Team at
415-506-9776,

Mon-Sat 9AM-6:30PM PST.

Or email anytime at
support@herewith.com


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© Herewith 2026. All rights reserved.101 Montgomery Street, San Francisco, CA, 94104

Herewith provides a platform to assist Helpers and care recipients in connecting regarding in-home non-medical care opportunities. Herewith does not employ any Helpers, nor does it recommend any Helpers and/or care recipients who use its platform. User information provided in profiles, posts, and otherwise on the Herewith platform is not generated or verified by Herewith. Each user of Herewith's platform is responsible for conducting their own vetting before determining whether to enter into an employment relationship and for their own conduct, including compliance with applicable laws.